One back office for customers, tickets, stock and sales.
IronWorks
A back office where every company's records stay its own.
IronWorks is the multi-tenant back office for running a small business: customers, support tickets, quotes and invoices, stock and reports in one place. Every company's data is isolated from every other's in the database itself, and you sign in with your IronMesh directory account plus a one-time code.
- Tenancy
- Multi-tenant, with per-company row-level isolation in the database
- Sign-in
- IronMesh directory sign-in plus a one-time code
- Import
- One-time import from the older admin system, covering customers, stock, tickets, sales history and payments
- Printing
- PDF quotes, invoices, statements and job cards, generated on the server
- Reports
- Export to CSV or PDF
- Hosting
- Cloud, at admin.ironmesh.cloud
Customers, with the balance beside them
Contacts, addresses, notes and files for each customer, and a statement showing what they owe, worked out from their invoices, credits and receipts.
Support tickets that carry the work
Tickets arrive by email, can be assigned and merged, and carry timers, outages and the stock used on the job. Print a PDF job card when the work is done.
Quotes, invoices, receipts and credit notes
Raise a quote, turn it into an invoice, take the receipt and issue a credit note, each as a PDF you can print or send.
Stock that follows the work
Items, quantities, transfers between locations, labels and stock takes. Stock used on a ticket comes off the shelf.
Reports you can export
Debtors age, sales by day, month, staff and department, payments, and stock value. Each exports to CSV or PDF.
Recurring billing and debit orders
Schedule repeat invoices, and run a debit-order batch when it is time to collect.
